What to do when Amazon Account has been Deactivated and Funds on Hold

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Account has been deactivated and funds frozen! How do I unfreeze my Amazon account? One of the worst things that could happen in your Amazon account gets it suspended, but the worst of it all is to get your funds frozen. One can understand that you feel like you’re being robbed of the opportunity to profit but guess what, you’ve just got suspended, and the last thing you want to do is sit down and cry. Instead of mopping around understand the problem and do something about it. Listed below are all of the things that can hopefully help you regain your account and open your funds again. However, not all issues are the same, so the things that you would do moving forward would depend on the type of account problem you’ve been issued. One of the most common issues that people face why their account is suspended and frozen is due to the authenticity problem. Meaning, Amazon got a hint and a report that you’ve been allegedly selling fake items. Don’t worry, upon reactivating your account...
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How to Prevent Your Selling Privileges Being Removed from Amazon?

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6 Quick Amzon Seller Tips to Prevent Suspension:

1. Ask Amazon to put an annotation on your account to state that the ASIN wasn’t counterfeit

Check your Amazon reports on a regular basis.

Keep a close eye on your Returns, Imperfect Order and Negative Feedback reports to see what your customers are saying about you. Also, keep an eye on A-Z claims and your messaging.

Pay attention to shipping, ensuring you ship on-time and your goods are properly packaged. Lost or late deliveries can hurt your account and Buy Box percentage.

Amazon increasingly values customers. Check your shipping, returns and refund policies to help maintain excellent customer satisfaction levels.


2. Download the Amazon Seller App to help you respond to messages quicker

Pay attention to listings.

Ensure you label new products as “new” and used products as “used”. Examine your items carefully to confirm you choose the correct condition category. If you’re selling used items, check closely to ensure there are no missing parts.


3. Read your listings to check for any potential flags

Don’t sell generic products as private label. If you’re selling private label, tell your customers (and Amazon) what makes your product different to similar products on the marketplace.

Talking of product descriptions. Make sure yours are both accurate and honest.


4. FBA sellers should close and archive old listings. Merchant Fulfilled sellers should delete them.

Switch to FBA or at least consider switching any problematic ASINs to FBA. This will also help you deal with ecommerce fraud.

Returns and refunds are part of the selling game. The buyer has the power on Amazon, so for an easy life, sometimes it’s better to just accept the return or issue the refund even if it means you’re out of pocket.

Look at the bigger picture and don’t let a few customers damage your seller feedback rating. And if you do issue a refund, why not ask for positive feedback in return.


5. Don’t sell counterfeit goods

Don’t sell goods that are counterfeit. It’s not worth the risk even if you make a quick buck at the start.


Dear Sellers,

 I am an Amazon Trained Ecommerce Specialist. I am an Amazon Seller Expert with more than 3 years of experiences. I am very much interested in your project with all of your requirements.

I am always available on Email and phone. Please have a voice or video chat if necessary. I am able to start your project as soon as possible according to you.

Thanks,
Vikas
Amazon Trained eCommerce Specialist!
Certificate by Amazon!
Mb:-+91 9958687646
Email: amazondexpert@gmail.com

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