6 Quick Amzon Seller Tips to Prevent Suspension:
1. Ask Amazon to put an annotation on your account to state that the ASIN wasn’t counterfeit
Check your Amazon reports on a regular basis.
Keep a close eye on your Returns, Imperfect Order and Negative Feedback reports to see what your customers are saying about you. Also, keep an eye on A-Z claims and your messaging.
Pay attention to shipping, ensuring you ship on-time and your goods are properly packaged. Lost or late deliveries can hurt your account and Buy Box percentage.
Amazon increasingly values customers. Check your shipping, returns and refund policies to help maintain excellent customer satisfaction levels.
2. Download the Amazon Seller App to help you respond to messages quicker
Pay attention to listings.
Ensure you label new products as “new” and used products as “used”. Examine your items carefully to confirm you choose the correct condition category. If you’re selling used items, check closely to ensure there are no missing parts.
3. Read your listings to check for any potential flags
Don’t sell generic products as private label. If you’re selling private label, tell your customers (and Amazon) what makes your product different to similar products on the marketplace.
Talking of product descriptions. Make sure yours are both accurate and honest.
4. FBA sellers should close and archive old listings. Merchant Fulfilled sellers should delete them.
Switch to FBA or at least consider switching any problematic ASINs to FBA. This will also help you deal with ecommerce fraud.
Returns and refunds are part of the selling game. The buyer has the power on Amazon, so for an easy life, sometimes it’s better to just accept the return or issue the refund even if it means you’re out of pocket.
Look at the bigger picture and don’t let a few customers damage your seller feedback rating. And if you do issue a refund, why not ask for positive feedback in return.
5. Don’t sell counterfeit goods
Don’t sell goods that are counterfeit. It’s not worth the risk even if you make a quick buck at the start.
Dear Sellers,
I am an Amazon Trained Ecommerce Specialist. I am an Amazon Seller Expert with more than 3 years of experiences. I am very much interested in your project with all of your requirements.
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